FAQ
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
Changed your mind? We’ve all been there. While we’re unable to cancel or modify an order once it’s been placed, you can still exchange your purchase within 7 days of delivery. We don’t offer refunds, but we’ll always do our best to make your exchange experience easy.
We believe in keeping things simple and transparent. The price you see at checkout is the price you pay, there are no additional duties, taxes, or GST charges added later. We take care of the applicable taxes and duties for you, so there are no surprises when your order arrives.
Your order may take up to 7 working days to be shipped. Once it’s on its way, we’ll keep you updated with the tracking details.
Yes, we do. Customization is available at an additional cost, depending on what you’d like to personalize. Once we understand your request, we’ll share the customization fee with you and confirm it before processing your order.
Didn't find your answer?
Don't hesitate to contact us